Shipping policy

Shipping Policy

Welcome to TrendWatt!

We are dedicated to delivering your favorite products safely and on time. Please review our shipping policy carefully before placing an order.

1. Order Placement

  • Orders can be placed exclusively through our website: https://trendwatt.com

  • Customers are responsible for providing accurate information, including:

    • Full Name

    • Shipping Address

    • Contact Number

    • Email Address

    • Product Size and Variant Selection

  • Please verify all details before completing your purchase.

Order Modifications

  • Orders may be modified or canceled only before they are processed for shipment.

  • Once an order enters processing or has been shipped, modifications and cancellations may not be possible.


2. Payment Methods

We offer secure payment options, including:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Digital Wallets

  • Cash on Delivery (COD) (available for eligible locations)

Cash on Delivery (COD)

  • COD availability depends on the delivery location and order value.

  • TrendWatt reserves the right to disable COD for specific products, locations, or orders when necessary.


3. Shipping & Delivery

Delivery Coverage

We currently deliver across India.

Estimated Delivery Time

  • Standard Orders: 3–7 business days

  • Remote Locations: Delivery times may vary depending on courier availability.

  • Delivery estimates exclude Sundays, public holidays, and unforeseen logistical delays.

Order Tracking

  • Once your order is shipped, you will receive a tracking link via email, SMS, or WhatsApp (where applicable).

  • Tracking details may take up to 24 hours to become active after dispatch.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

  • Free shipping promotions may be offered from time to time and are subject to specific terms.


4. Returns & Exchanges

Eligible Returns

Returns are accepted only if:

  • The product is damaged upon delivery.

  • The product received is defective.

  • An incorrect product was delivered.

Return Conditions

Returned products must:

  • Be unused and unwashed.

  • Include original tags, labels, and packaging.

  • Be returned in the same condition as received.

Size Exchanges

  • Size exchanges may be available subject to stock availability.

  • Exchange requests must be raised within 7 days of delivery.

Non-Returnable Items

Returns or exchanges will not be accepted for:

  • Used or washed products.

  • Products without original tags or packaging.

  • Clearance or sale items.

  • Customized or personalized products.

To initiate a return or exchange request, please contact our support team.


5. Order Cancellation

  • Orders may be canceled before they are processed for shipment.

  • Once an order has been dispatched, cancellation requests cannot be accepted.

  • Refunds for eligible canceled prepaid orders will be processed to the original payment method.


6. Customer Support

For shipping-related questions, order assistance, returns, or general inquiries, contact us:

TrendWatt

📧 Email: trendwatt@gmail.com

📞 Phone / WhatsApp: +91 8983899214

🌐 Website: https://trendwatt.com

🕒 Customer Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM


7. Disclaimer

  • Product colors may appear slightly different due to individual screen settings, display resolutions, and lighting conditions.

  • Delivery timelines are estimates and may be affected by weather conditions, courier delays, public holidays, or other circumstances beyond our control.

  • TrendWatt reserves the right to update product prices, shipping charges, policies, and promotional offers at any time without prior notice.


By placing an order on TrendWatt, you acknowledge that you have read, understood, and agreed to this Shipping Policy.